Privacy Policy

1. Introduction

Welcome to Packtix. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (packtix.com) or use our OEM/ODM packaging manufacturing services.

2. Information We Collect

To provide you with professional B2B packaging solutions, we may collect the following types of information:

• Identity & Contact Data: Name, job title, company name, email address, phone number, and shipping/billing addresses.
• Project Data: Packaging specifications, design files (logos, artwork), order history, and custom quotes.
• Technical Data: IP address, browser type, time zone setting, and website usage details collected via cookies.

3. How We Use Your Information

We use your data solely for professional business purposes, including but not limited to:

• Providing accurate custom quotes and manufacturing services.
• Processing and delivering your packaging orders globally.
• Communicating with you regarding project updates, shipping, and quality control.
• Improving our website performance and user experience.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal or company information to third parties. We only share information with trusted partners strictly necessary to fulfill your order, such as:

• International logistics and shipping providers (e.g., DHL, FedEx, freight forwarders).
• Payment gateways for secure transaction processing.
• Legal authorities if required by law or international compliance regulations.

5. Data Security

We implement strict security measures to protect your design intellectual property (IP) and personal data. Our internal processes comply with standard confidentiality protocols. Unauthorized access to project files or client details is strictly prohibited within our facility.

6. Non-Disclosure Agreements (NDA)

As a professional OEM/ODM manufacturer for global brands, we routinely sign and strictly adhere to NDAs. Your product designs, structural blueprints, and branding artwork are kept completely confidential and will never be used for other clients or displayed without your explicit permission.

7. Your Rights

You have the right to request access to, correction, or deletion of your personal data held by us. If you wish to update your contact information or request the removal of your data from our systems, please contact us.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to our team: